Privacy Policy

Welcome to AceGpa (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our platform that connects students and tutors for online learning, chat, and video calls.

1. Information We Collect

• Account Data: Name, email address, profile information, and payment details (if applicable).
• Usage Data: Information about how you use our platform, including messages, session duration, and interaction logs.
• Technical Data: Device type, browser, IP address, and cookies to improve app performance and security.

2. How We Use Your Information

• To create and manage your account.
• To connect students and tutors for lessons and assignments.
• To process payments securely through third-party gateways.
• To improve platform features, performance, and security.
• To comply with legal obligations and prevent misuse.

3. Data Sharing

We do not sell your data. We only share necessary information with trusted service providers (e.g., payment processors, video call APIs, and analytics tools) to operate the platform effectively.

4. Data Retention

Your data is retained as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us.

5. Your Rights

• Access and update your personal data.
• Request deletion of your account.
• Withdraw consent for data processing.

6. Security

We use encryption, authentication, and secure hosting to protect your information. However, no system is completely secure, and you use the service at your own risk.

7. Third-Party Services

Our platform integrates with third-party services to enable core functionality such as video calling and payment processing. Specifically, we use Zoom Video Communications, Inc. (“Zoom”) to provide secure video sessions between tutors and students.

By joining a video session through our platform, you acknowledge that Zoom may collect and process personal information in accordance with its own Privacy Policy and Terms of Service. We encourage all users to review Zoom’s policies before using video call features:

• Zoom Privacy Statement: https://explore.zoom.us/en/privacy/
• Zoom Terms of Service: https://explore.zoom.us/en/terms/

We do not have access to or control over any information collected by Zoom during a video session. Zoom may collect data such as meeting duration, participant details, and device information in accordance with their policies.

8. Contact Us

If you have questions about this policy, please contact us at [email protected].